Sawalif Sawalif العربية

Privacy Policy

1. Introduction  
We respect your privacy and are committed to protecting your personal data.

We collect the following data:

- Account information (name, country)
- Usage data (calls, chat, usage time)
- Device data (device type, operating system, IP address)

We use this data to:

- Operate and improve application services
- Customize user experience
- Providing technical support

We do not sell or share your data with any third party without your consent, except in legal cases.

You could:

- Modify your data from settings
- Request to delete your account at any time


2. What data do we collect?  
We collect different types of data to ensure the application runs efficiently, including:

Account data:
- Name or username
- The state
- Profile picture

Usage data:
- Call and chat history (in terms of duration, not content)
- Duration of use
- In-app interactions

Device data:
- Device type
- Operating system
-IP address


3. How do we use this data?  
We use your data to improve your in-app experience, such as:

- Operate call and chat services correctly
- Suggest suitable users for you
- Send important notifications
- Improving application performance and development

4. When may we share your data?  
We do not sell your data to any third party. However, some data may be shared in the following circumstances:

- With infrastructure providers (servers) to run the application
- In the event of a legal obligation or an official request from the competent authorities


5. How do we protect your data?  
We implement technical and organizational measures to protect your data, such as:

- Data encryption during transmission
- Protect account access with passwords
- Monitor abnormal activities

However, 100% complete security cannot be guaranteed

Online system

6. Cookies and similar technologies  
We use technologies to improve user experience, such as:

- Remember your preferences within the app
- Analysis of usage behavior
- Improve overall performance


7. Your control over your data  
You have the right to:

- Access to your personal data
- Modify your account data
- Request to delete your account completely
- Turn off notifications

You can do this through the application settings.


8. Data retention period  
We retain your data as long as your account is active.  
If the account is deleted, your data will be deleted or hidden within an appropriate period of time, unless there is a legal obligation to retain it.

9. Privacy Policy Updates  
We may update this policy from time to time.  
You will be notified of any important changes through the application.

Your continued use of the application means you agree to the updates.


10. Contact us  
If you have any questions regarding the privacy policy, you can contact us via:

Email: [email protected]

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